about paysafe
Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.
Business Challenges
- Existing Application was cumbersome, slow and error-prone which led to customer complaints.
- No real-time data on the faulty machine, service due and daily service update.
- Unable to access knowledge repository such as a troubleshooting guide – rectifying this can help them respond quickly to a fault reported from previous experience.
- No real-time data of the field force engineer trips.
- The customer required a single source of truth that cascades all operational functions; real-time analytics with customized role-based dashboards with mobile access.
Solution
Project Highlights
- Create Service Requests & Job Dashboard
- Scheduling and Approvals
- Real time trip Geo-location Tagging
- Service Report with Images of Machines serviced
- Push Notifications
- Management dashboard and reports
The technology that we use to support
Android
iOS
MY SQL Server
Node JS
