about paysafe
Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.
Business Challenges
- To automate Employee Centric business processes.
- Incorporate Workflow automation.
- To Optimize Knowledge Sharing & Collaboration.
- Management should have online inputs.
- Improve efficiency, effectiveness & satisfaction level of employees.
- Improve & optimize the sales process.
- Optimize, enhance & streamline inter-departmental & intra-departmental communications processes as it is published from 14 cities in the country.
- Integrate all these applications with back-end Oracle based ERP.
- Improve Customer satisfaction levels.
Solution
The following modules were implemented
- Leave & Travel Process
- Help Desk and Management Process
- Appraisal System
- Customer Contact Program
These applications connect to the back-end Oracle based system
The technology that we use to support
HCL Domino (formerly known as IBM Domino)
Java
